Can’t Be Missed Tours terms:

 

Booking with CBM you have the peace of mind that there will be no cancellations based on minimum numbers — even if you are the only one to book. With no minimum requirement, the tour will go on as specified below!

 

ALL NAPLES/SALERNO TOURS

While many companies reserve the right to cancel a tour if then minimum number of participants are not reached, leaving you suddenly without plans in a foreign environment, CBM Tours guarantees your tour at the moment you book.  We will be waiting for you no matter what.

 

ROME – Vatican TOURS

 

# B-001 From Civitavecchia to Rome by Train-  PRIVATE tour

Pricing is based on 8-person capacity.

For smaller groups, you can opt to split the difference or advertise on Cruise Critic or other boards or social media for additional participants. This is a Fully accompanied and guided tour. If you would like further information, please send us an email and we will be happy to assist.

 

# B-002 From Civitavecchia to Rome and the Vatican by MINI-VAN

Groups of 1-4 participants will have full minivan transport service from the port of Civitavecchia to Rome with an English-speaking driver to all the sites on the itinerary as advertised. A separate tour guide is not included in the price of the tour for groups of this size but can be hired for an additional hourly fee.

Groups of 5-6 participants will have full minivan transport service from the port of Civitavecchia to Rome with an English-speaking driver to all the sites on the itinerary as advertised, as well as a licensed tour guide for a 2-hour tour of the Vatican City only. Longer guide services may be hired for an additional hourly fee.

Groups of 7-8 participants will have full minivan transport service from the port of Civitavecchia to Rome with an English-speaking driver to all the sites on the itinerary as advertised, as well as a licensed tour guide throughout the day for the tour of Ancient Rome and the Vatican.

In peak season, one licensed tour guide may provide services to up to 24 guests of Can’t Be Missed Tours during the day tour, with radio headsets provided for ease of listening for groups of 10 or more.

 

ROME, ITINERARY ADJUSTMENTS:

On dates when the Vatican Museum is closed, the guided tour will include more extensive touring of Ancient Rome and additional free time.

 

CLIENT is required to carefully check the dates on their personal booking and contact us immediately if they are not correct.

 

FARES AND PRICES

All fares and prices quoted are subject to availability. Prices are subject to change until full payment is received. Prices that are quoted include all taxes and fees unless otherwise noted.

Balance on partial deposits must be PAID IN FULL online no later than 48 hours before the tour departure, unless paying in cash on the day of the tour.

ADMISSION TICKETS are not included in the price of any tours and are additional, always to be paid directly to the guide in cash on the day of the tour.

 

DEPARTURE POINT

Please present yourself 10 minutes before departure to the staff at departure point of your tour. The location of the departure point can be found in the description of the tour and is stated on your booking confirmation. We are not responsible for clients who arrive less than ten minutes PRIOR to Departure.  If you will be delayed or have difficulty finding the meeting point, you must call CBM Staff at +39 329 129 8182 for assistance.

 

AVAILABILITY

The travel products and services sold through this site are subject to availability and can be withdrawn without notice. Tour is confirmed when full payment is received or reservation confirmation is made by email or phone.

 

 

CANCELLATION/REFUND POLICY

Cancellations based on clients change of mind or circumstance-

Cancellation more than 7 days in advance: Refund cost of tour, less 15% administration fee.

Cancellation between 7 days and 48 hours prior to departure date: Refund 50% of total cost of tour.

Cancellation less than 48 hours prior to departure date and time or no-show: Tour nonrefundable.

No refunds will be awarded to those who miss the meeting point or time for any reason.

After the completion of the tour, no full refunds will be given.

Cancellations based on ship’s cancellation or change of itinerary-

In the event that the ship does not dock on that day, but on another day at the same port, CBM Tours will automatically rearrange your tour so that it will take place on the day of docking. We are constantly monitoring the ships during their sails and any changes that occur with the itinerary.

If the ship cancels their cruise or cancels a port of call and does not dock at all, CBM Tours refunds your total amount within 10 business days.

 

ACCIDENTS & LIABILITY – Can’t Be Missed Tours LLC. shall not be liable for any injuries or any damage to any client or be subject to any claim, demand, injury, or damages, whatsoever, including without limitation, those damages from acts of passive or active negligence on the part of CAn’t Be Missed Tours, llc., its officers, employees, or agents. The client does hereby expressly release and discharge Can’t Be Missed Tours, LLC from all such claims, demands, injuries, damages, actions or causes of action. Upon booking, Client acknowledges that he/she has carefully read this paragraph and fully understands that this is a waiver and release of liability.

 

CBM Tours maintain the right to modify the itinerary on any given day depending on local circumstances (strikes, demonstrations, traffic etc) in the best interest of their clients.

 

REVIEWS & COMPLAINTS- Can’t Be Missed Tours is committed to exceptional customer service and truly wants your experience with us to be absolutely satisfying.  We love to hear your positive feedback on social media, particularly on Trip Advisor and Facebook. If for any reason you feel you have had less than a 5 star experience with us, please contact us directly for resolution! We will be happy to discuss with you any ways we can improve.

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